The Influence of Knowledge Management and Learning Organization on Competitive Advantage in Startups in Malang City with Organizational Creativity as a Mediating Variable (A Study on Startup Companies at Stasion Malang)

Enaldi Enaldi(1*), Hamidah Nayati Utami(2), Tri Wulida Afrianty(3)
(*) Corresponding Author

DOI: 10.24269/ekuilibrium.v20i1.2025.pp1-23


Abstract


This study explores the impact of learning organization and knowledge management on competitive advantage, with organizational creativity as a mediating variable, within Malang’s startup ecosystem. Using a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 104 startups. Results reveal that Learning Organization (β=0.289, p<0.05) and Knowledge Management (β=0.260, p<0.05) significantly enhance Competitive Advantage. Both Learning Organization (β=0.249, p<0.05) and Knowledge Management (β=0.523, p<0.05) positively influence Organizational Creativity, which subsequently strengthens Competitive Advantage (β=0.374, p<0.05). Organizational Creativity partially mediates the impact of Learning Organization (β=0.093, p<0.05) and Knowledge Management (β=0.196, p<0.05) on Competitive Advantage. The model shows that 50.9% of what affects creativity in organizations and 65.5% of what affects their competitive advantage can be understood from the data. This highlights how important creativity and knowledge are for staying competitive over time. Findings emphasize the strategic value for startups in integrating learning and knowledge frameworks to maintain competitive positioning. Findings emphasize the strategic value for startups in integrating learning and knowledge frameworks to maintain competitive positioning. These insights apply not just to startups but also to industries like manufacturing, healthcare, and education. By focusing on learning, managing knowledge well, and encouraging creativity, these sectors can boost innovation, work more efficiently, and become more adaptable. This will help them stay competitive over time.


Keywords


Competitive Advantage; Knowledge Management; Learning Organization; Organizational Creativity

Full Text:

References


  1. Al-Khawaldah, Reyad A., Waleed K. Al-Zoubi, Sawsan A. Alshaer, Mohammad N. Almarshad, Feras S. Alshalabi, Mujahed H. Altahrawi, and Sulieman I. Al-Hawary. 2022. “Green Supply Chain Management and Competitive Advantage: The Mediating Role of Organizational Ambidexterity.” Uncertain Supply Chain Management 10 (3): 961–72. https://doi.org/10.5267/j.uscm.2022.2.017.
  2. Alnor, Emil Dolmer, and Lise Degn. 2024. “Creativity in Research – Current Perspectives on the Nature of, the Conditions for, and Role of Creativ- Ity in Research.”
  3. Andaleeb, Naima, and Nasser Abdo Saif Almuraqab. 2021. “Investigating Factors That Influenceemployees’ Creativity in Manufacturing Organizations: Empirical Analysis.” Academy of Strategic Management Journal 20 (Special Issue 2): 1–19.
  4. Annur, Cindy Mutia. 2024. “Indonesia, Negara Dengan Startup Terbanyak Ke-6 Di Dunia Awal 2024.” Databoks. 2024. https://databoks.katadata.co.id/teknologi-telekomunikasi/statistik/fde6f9c3cdc8999/indonesia-negara-dengan-startup-terbanyak-ke-6-di-dunia-awal-2024.
  5. Baia, Elisabeth, João J. Ferreira, and Ricardo Rodrigues. 2020. “Value and Rareness of Resources and Capabilities as Sources of Competitive Advantage and Superior Performance.” Knowledge Management Research and Practice 18 (3): 249–62. https://doi.org/10.1080/14778238.2019.1599308.
  6. Barney, Jay B., David J. Ketchen, and Mike Wright. 2021. “Resource-Based Theory and the Value Creation Framework.” Journal of Management 47 (7): 1936–55. https://doi.org/10.1177/01492063211021655.
  7. Botella, Marion, and Todd Lubart. 2019. “From Dynamic Processes to a Dynamic Creative Process,” 261–78. https://doi.org/10.1007/978-3-319-99163-4_15.
  8. Bresciani, Stefano, Shafique Ur Rehman, Guido Giovando, and Gazi Mahabubul Alam. 2023. “The Role of Environmental Management Accounting and Environmental Knowledge Management Practices Influence on Environmental Performance: Mediated-Moderated Model.” Journal of Knowledge Management 27 (4): 896–918. https://doi.org/10.1108/JKM-12-2021-0953.
  9. Budiarto, Dekeng Setyo, Ayuk Amanda, and Norraini Nordin. 2023. “Digital Technologies Application and Competitive Advantage for MSMEs Sustainability and Market Performance.” Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi 18 (2): 169–78. https://doi.org/10.24269/ekuilibrium.v18i2.2023.pp169-178.
  10. Centobelli, Piera, Roberto Cerchione, and Emilio Esposito. 2017. “Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda.” Sustainability (Switzerland) 9 (3): 1–19. https://doi.org/10.3390/su9030361.
  11. Chahal, Hardeep, Mahesh Gupta, Namrita Bhan, and T. C.E. Cheng. 2020. “Operations Management Research Grounded in the Resource-Based View: A Meta-Analysis.” International Journal of Production Economics 230 (August 2019): 107805. https://doi.org/10.1016/j.ijpe.2020.107805.
  12. Creswell, John W, and J. David Creswell. 2018. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Writing Center Talk over Time. https://doi.org/10.4324/9780429469237-3.
  13. Dalmarco, Gustavo, Alisson Eduardo Maehler, Marcelo Trevisan, and Janaina Mortari Schiavini. 2017. “The Use of Knowledge Management Practices by Brazilian Startup Companies.” RAI Revista de Administração e Inovação 14 (3): 226–34. https://doi.org/10.1016/j.rai.2017.05.005.
  14. Djamaludin, Achmad, R. Madhakomala, and Billy Tunas. 2022. “Generating Employee Competitive Advantage in the Port and Maritime Industry: Knowledge Management and Learning Organization Role.” International Journal of Social Science Research and Review 5 (2): 188–99. https://doi.org/10.47814/ijssrr.v5i2.206.
  15. Elidemir, Servet Nasifoglu, Ali Ozturen, and Steven W. Bayighomog. 2020. “Innovative Behaviors, Employee Creativity, and Sustainable Competitive Advantage: A Moderated Mediation.” Sustainability (Switzerland) 12 (8). https://doi.org/10.3390/SU12083295.
  16. Furr, Nathan R., and Kathleen M. Eisenhardt. 2021. “Strategy and Uncertainty: Resource-Based View, Strategy-Creation View, and the Hybrid Between Them.” Journal of Management 47 (7): 1915–35. https://doi.org/10.1177/01492063211011760.
  17. Grant, Robert, and Anupama Phene. 2022. “The Knowledge Based View and Global Strategy: Past Impact and Future Potential.” Global Strategy Journal 12 (1): 3–30. https://doi.org/10.1002/gsj.1399.
  18. Guntoro, Rahmad, Sulastri, Isnurhadi, and Marlina Widiyanti. 2021. “THE ROLE OF DISTINCT COMPETENCY AND LEARNING ORGANIZATION IN ENHANCING FIRM’s SUSTAINABLE COMPETITIVE ADVANTAGE.” INTERNATIONAL JOURNAL OF EBUSINESS AND EGOVERNMENT STUDIES 8055:103–22. https://doi.org/10.34109/ijebeg.
  19. Haider, Maqsood, Muhammad Aamir, and Khawar Naheed. 2019. “Organizational Learning and Effectiveness: The Case of Pakistani HEIs.” Global Social Sciences Review IV (IV): 84–92. https://doi.org/10.31703/gssr.2019(iv-iv).12.
  20. Hair, Joseph F., G.Tomas Hult, Christian M. Ringle, and Marko Sarstedt. 2022. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) Third Edition. Sage Publications. https://doi.org/10.1201/9781032725581-7.
  21. Hendi, Yuswar Zainul Basri, and Willy Arafah. 2022. “Analysis of Improving Competitive Advantage for Startup Business in Indonesia.” International Journal of Economics, Business and Management Research 06 (02): 223–31. https://doi.org/10.51505/ijebmr.2022.6216.
  22. Hosseini, Elahe, Mehdi Tajpour, and Muhammad Mohiuddin. 2022. “Perspective Chapter: The Role of Knowledge Employees’ Voices in Creating Knowledge in Digital Startups.” IntechOpen, 13. http://dx.doi.org/10.1039/C7RA00172J%0Ahttps://www.intechopen.com/books/advanced-biometric-technologies/liveness-detection-in-biometrics%0Ahttp://dx.doi.org/10.1016/j.colsurfa.2011.12.014.
  23. Huang, Paichin, and Chialing Yao. 2017. “Effect of Learning Organization on Organizational Communication and Organizational Creativity in High-Tech Industry.” Eurasia Journal of Mathematics, Science and Technology Education 13 (12): 7723–30. https://doi.org/10.12973/ejmste/78702.
  24. Khattak, Sajid Rahman, Saima Batool, and Maqsood Haider. 2017. “Relationship of Leadership Styles and Employee Creativity: A Mediating Role of Creative Self-Efficacy and Moderating Role of Organizational Climate.” Pakistan Journal of Commerce and Social Sciences 11 (2): 698–719.
  25. Latifah, Lyna, Nurdian Susilowati, Muhammad Noor Ardiansah, Tusyanah Tusyanah, and Muhammad Syukri Abdullah. 2022. “Social Media Networking and Knowledge Sharing in Increasing Innovation and MSME’s Growth: Based on the Theory of Communication Visibility.” Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi 17 (2): 122–38. https://doi.org/10.24269/ekuilibrium.v17i2.2022.pp122-138.
  26. Mahmood, Tarique, and Muhammad Shujaat Mubarik. 2020. “Balancing Innovation and Exploitation in the Fourth Industrial Revolution: Role of Intellectual Capital and Technology Absorptive Capacity.” Technological Forecasting and Social Change 160 (August): 120248. https://doi.org/10.1016/j.techfore.2020.120248.
  27. Mai, Khuong Ngoc, and Van Thanh Nguyen. 2023. “Entrepreneurial Ecosystem Affects Organisational Learning, Creativity and Success.” Cogent Business and Management 10 (3): 1–20. https://doi.org/10.1080/23311975.2023.2260125.
  28. Makabila, G P, M A Iravo, A G Waititu, and A.W. Kagiri. 2017. “The Mediating Role of Organizational Learning Performance in the Achievement of Competitive Advantage of State Corporations in Kenya.” International Academic Journal of Human Resource and Business Administration 2 (3): 402–31. http://iajournals.org/articles/iajhrba_v2_i3_402_431.pdf.
  29. Martins, V. W.B., I. S. Rampasso, R. Anholon, O. L.G. Quelhas, and W. Leal Filho. 2019. “Knowledge Management in the Context of Sustainability: Literature Review and Opportunities for Future Research.” Journal of Cleaner Production 229:489–500. https://doi.org/10.1016/j.jclepro.2019.04.354.
  30. Mazhar, Sohail, and Muhammad Saeed Akhtar. 2018. “Relationship between Knowledge Management and Creativity among Teachers of Public and Private Sector Universities at Lahore.” Bulletin of Education and Research 40 (2): 91–104.
  31. Miri, Farzaneh, Nahid Shahabi, and Elaheh Asadipour. 2019. “RELATIONSHIP BETWEEN LEARNING ORGANIZATION AND CREATIVITY IN TEACHING HOSPITALS Farzaneh.” Journal of Engineering, Management, & Applied Sciences & Technologies 10 (17): 1–8. https://doi.org/10.14456/ITJEMAST.2019.125.
  32. Novianti, Khusnul Rofida. 2019. “Achieving Competitive Advantage through Knowledge Management Practices: Knowledge-Based View (KBV) Strategy on Indonesia Electricity Sector.” Asia Pacific Management and Business Application 007 (03): 163–76. https://doi.org/10.21776/ub.apmba.2019.007.03.3.
  33. Olaisen, Johan, and Oivind Revang. 2018. “Exploring the Performance of Tacit Knowledge: How to Make Ordinary People Deliver Extraordinary Results in Teams.” International Journal of Information Management 43 (January): 295–304. https://doi.org/10.1016/j.ijinfomgt.2018.08.016.
  34. Potjanajaruwit, Pisit. 2018. “Competitive Advantage Effects on Firm Performance: A Case Study of Startups in Thailand.” Journal of International Studies 11 (3): 104–11. https://doi.org/10.14254/2071-8330.2018/11-3/9.
  35. Purnomo, Rochmat Aldy, Oksana Malynka, and Adi Prananto. 2023. “Sustainable Business Development Via Applying an Online Business Model for Gaining Benefit in Economics, Education, and Social Network.” Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi 18 (1): 1–10. https://doi.org/10.24269/ekuilibrium.v18i1.2023.pp1-10.
  36. Rasoolimanesh, S Mostafa. 2022. “Discriminant Validity Assessment in PLS-SEM: A Comprehensive Composite-Based Approach.” Data Analysis Perspectives Journal 3 (2): 1–8.
  37. Rehman, Shafique Ur, Stefano Bresciani, Khurram Ashfaq, and Gazi Mahabubul Alam. 2022. “Intellectual Capital, Knowledge Management and Competitive Advantage: A Resource Orchestration Perspective.” Journal of Knowledge Management 26 (7): 1705–31. https://doi.org/10.1108/JKM-06-2021-0453.
  38. Sarstedt, Marko, Christian M Ringle, and Joseph F Hair. 2021. Partial Least Squares Structural Equation Modeling. Handbook of Market Research. https://doi.org/10.1007/978-3-319-05542-8.
  39. Shateri, Mahboubeh, Roya Safari, Noosha Hozhabrnejad, and Hamid ShateriBaghiabadi. 2016. “Investigating the Role of Knowledge Management As a Tool for Enhancing Innovation and Creativity in Organizations.” International Journal of Research -GRANTHAALAYAH 4 (4): 82–89. https://doi.org/10.29121/granthaalayah.v4.i4.2016.2758.
  40. Shehabat, Issa. 2020. “The Role of Knowledge Management in Organizational Performance and Gaining Sustainable Competitive Advantage.” ACM International Conference Proceeding Series, 133–39. https://doi.org/10.1145/3399871.3399878.
  41. Sivitas. 2020. “Pengembangan Start-up Butuh SDM Mumpuni.” Komdigi. 2020. https://www.komdigi.go.id/berita/pengumuman/detail/pengembangan-start-up-butuh-sdm-mumpuni.
  42. Sutanto, Eddy Madiono. 2017. “The Influence of Organizational Learning Capability and Organizational Creativity on Organizational Innovation of Universities in East Java, Indonesia.” Asia Pacific Management Review 22 (3): 128–35. https://doi.org/10.1016/j.apmrv.2016.11.002.
  43. Tajpour, Mehdi, Elahe Hosseini, and Muhammad Mohiuddin. 2023. “Effects of Innovative Climate, Knowledge Sharing, and Communication on Sustainability of Digital Start-Ups: Does Social Media Matter?” Journal of Open Innovation: Technology, Market, and Complexity 9 (2): 100053. https://doi.org/10.1016/j.joitmc.2023.100053.

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.