Fatonah, Siti, Tulus Haryono, and Pramesty Wahyu Istyaningsih. 2021. “A Study of Service Speed and Servicescape As a Basic Strategy to Improve Loyalty by Evaluating Customer Satisfaction at PT. Bank Mandiri Persero (Solo Branch)”. Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi 16 (2):190-97. https://doi.org/10.24269/ekuilibrium.v16i2.2021.pp190-197.