Digital Village Transformation: A Human Resource Readiness Perspective
DOI:
https://doi.org/10.24269/ars.v14i1.10962Abstract
Digital village represents the implementation of digital transformation at the rural level, aimed at improving public services, efficiency, and accountability. This research aims to examine human resource readiness and efforts to improve it. The research was conducted using a qualitative approach. Data collection was carried out through interviews with participants from the Ciawi Village government. Data analysis utilized the People Capability Maturity Model. The research findings revealed that at level 2 (Managed), the Ciawi Village government does not yet have sufficient readiness to face digital village transformation. Based on the process areas of the People Capability Maturity Model, several areas require attention, specifically work environment, performance management, and training and development. The Ciawi Village government needs to develop its physical work environment to enhance community services and support village officials productivity. It needs to consider performance management to identify areas requiring development. This creates its relevancy with training and development programs to ensure alignment with digital transformation needs. The limitation of this research was that it specifically analyzed the readiness of Ciawi Village’s human resources aspect in facing the digital village transformation; it did not consider the readiness of any other aspects such as digital infrastructure and digital literacy. Future research will emphasize on digital literacy of the village community, broadening the scope of the digital village transformation readiness analysis.
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References
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Ziadlou, D. (2021). Strategies during digital transformation to make progress in achievement of sustainable development by 2030. Leadership in Health Services, 34(4), 375–391. https://doi.org/10.1108/LHS-08-2020-0056
Chakraborty, S., & Konwar, J. (2024). Exploring the digital transformation of training and skill development in IT companies. In Futuristic Trends in Management (Vol. 3). IIP Series.
Cosa, M., & Torelli, R. (2024). Digital transformation and flexible performance management: A systematic literature review of the evolution of performance measurement system. Global Journal of Flexible Systems Management, 25(3), 445–466. https://doi.org/10.1007/s40171-024-00409-9
Curtis, B., Hefley, B., & Miller, S. (2009). People capability maturity model (P-CMM) version 2.0. http://www.sei.cmu.edu
Dery, K., Sebastian, I. M., & van der Meulen, N. (2017). The digital workplace is key to digital innovation. MIS Quarterly Executive, 16(2).
Handayani, M., & Syahrial, M. A. (2024). Leveraging digital transformation for performance management: A case study on E-Sakip implementation in government institutions. International Journal of Economics and Management Sciences, 1(4), 138–157. https://doi.org/10.61132/ijems.v1i4.237
HlaváÄek, P., KopáÄek, M., KopáÄková, L., & HruÅ¡ka, V. (2023). Barriers for and standpoints of key actors in the implementation of smart village projects as a tool for the development of rural areas. Journal of Rural Studies, 103. https://doi.org/https://doi.org/10.1016/j.jrurstud.2023.103098
Horváth, D., Csordás, T., Ãsványi, K., Faludi, J., Cosovan, A., Simay, A. E., & Komár, Z. (2022). Will interfaces take over the physical workplace in higher education? A pessimistic view of the future. Journal of Corporate Real Estate, 24(2), 108–123. https://doi.org/10.1108/JCRE-10-2020-0052
Huda, Muh. N., Putra, R. I., & Akbar, P. (2024). Measuring digital maturity in local government: A case study of Karanganyar Regency technological adoption and organizational readiness. Jurnal Aristo (Social, Politic, Humaniora) , 13(1).
Katsaros, K. K., Tsirikas, A. N., & Kosta, G. C. (2020). The impact of leadership on firm financial performance: the mediating role of employees’ readiness to change. Leadership and Organization Development Journal, 41(3), 333–347. https://doi.org/10.1108/LODJ-02-2019-0088
Lindeberg, P., Saunila, M., Lappalainen, P., Ukko, J., & Rantanen, H. (2022). The relationship of physical, digital and social work environment changes with the development of organizational performance in the activity-based work environment. Facilities, 40(15–16), 72–88. https://doi.org/10.1108/F-07-2021-0061
Liubarets, V., Kashyna, G., Kachan, Y., Brezetskyi, S., & Ostrovershenko, A. (2024). Adapting professional development to the digital transformation of today’s job market. Multidisciplinary Science Journal, 6. https://doi.org/10.31893/multiscience.2024ss0713
Mayasari, R., Heryana, N., & Hananto, A. (2023). Village government readiness toward the adoption of E-Government. Buana Information Technology and Computer Sciences (BIT and CS) , 4(1).
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4). https://doi.org/10.1016/j.giq.2019.06.002
Otoluwa, M. H., & Tanaiyo, R. (2023). The Readiness of human resources and the challenges in implementing the MBKM program. In Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022) (pp. 1212–1216). https://doi.org/10.2991/978-2-494069-35-0_145
Palos-Sánchez, P. R., Baena-Luna, P., GarcÃa-Ordaz, M., & MartÃnez-López, F. J. (2023). Digital transformation and local government response to the COVID-19 pandemic: An assessment of Its impact on the sustainable development goals. SAGE Open, 13(2). https://doi.org/10.1177/21582440231167343
Pascalina, D., Widhiastono, R., & Juliane, C. (2022). Pengukuran kesiapan transformasi digital Smart City menggunakan aplikasi Rapid Miner. Technomedia Journal, 7(3), 293–302. https://doi.org/10.33050/tmj.v7i3.1914
Peersia, K., Rappa, N. A., & Perry, L. B. (2024). Work readiness: definitions and conceptualisations. Higher Education Research and Development. https://doi.org/10.1080/07294360.2024.2366322
Rahmadini, F., & Fitriani, N. (2023). Transformasi digital dan reformasi birokrasi di Jawa Barat.
Rohmah, N., & Komarudin. (2023). Digital transformation in business operations management. American Journal of Economic and Management Business, 2(9), 2835–5199.
Rumsowek, S. J. J. C., Khair, O. I., & Setianingsih, S. (2023). Implementasi sistem pemerintahan berbasis elektronik dalam pelayanan desa melalui pengembangan aplikasi indeks desa membangun di Desa Tapos 1 Kecamatan Tenjolaya Kabupaten Bogor Provinsi Jawa Barat. Wahana Bina Pemerintahan , 5(2).
Safae, I., & Chaimae, D. (2024). Managing organisational performance in the digital age: A case study of a construction company. https://doi.org/10.20944/preprints202405.1671.v1
Savic, D. (2019). From digitization, through digitalization, to digital transformation (Vol. 43).
Schallmo, D., Williams, C. A., & Boardman, L. (2017). Digital transformation of business model: Best practice, enablers, and roadmap. International Journal of Innovation Management, 21(8). https://doi.org/10.1007/978-3-319-72844-5_2
Shenkoya, T. (2023). Can digital transformation improve transparency and accountability of public governance in Nigeria? Transforming Government: People, Process and Policy, 17(1), 54–71. https://doi.org/10.1108/TG-08-2022-0115
Shrestha, M., & Kumar, R. (2022). Performance management in digital transformation: A strategy for sustainability. In Handbook of Research on Digital Transformation Management and Tools. IGI Global Scientific Publishing.
Susanto, M., & Erdiansyah, R. (2024). The influence of compensation, physical work environment, organizational climate on performance with work motivation as an intervening variable on workers in DKI Jakarta. Journal Eduvest, 4(10). http://eduvest.greenvest.co.id
Sutanto, L., & Tjahjadi, B. (2023). Analisis human capital readiness dengan human maturity model pada RSUD Dr. Soetomo. Value Added: Majalah Ekonomi Dan Bisnis, 19(1).
Tabrizi, B., Lam, E., Girard, K., & Irvin, V. (2019). Digital transformation is not about technology. Harvard Business Review. https://hbr.org/2019/03/digital-transformation-is-not-about-technology
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. In Journal of Strategic Information Systems (Vol. 28, Issue 2, pp. 118–144). Elsevier B.V. https://doi.org/10.1016/j.jsis.2019.01.003
Vrchota, J., MaÅ™iková, M., ŘehoÅ™, P., RolÃnek, L., & TouÅ¡ek, R. (2020). Human resources readiness for industry 4.0. Journal of Open Innovation: Technology, Market, and Complexity, 6(1). https://doi.org/10.3390/joitmc6010003
Weiner, B. J. (2020). A theory of organizational readiness for change. In P. Nilsen & S. A. Birken (Eds.), Handbook on implementation science (pp. 215–332). Elgar Online.
Xiao, J., Zhang, H., & Han, L. (2023). How digital transformation improve government performance: The mediating role of partnering agility. IEEE Access, 11, 59274–59285. https://doi.org/10.1109/ACCESS.2023.3284793
Ziadlou, D. (2021). Strategies during digital transformation to make progress in achievement of sustainable development by 2030. Leadership in Health Services, 34(4), 375–391. https://doi.org/10.1108/LHS-08-2020-0056
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