Peran Mediasi dalam Penyelesaian Sengketa Perjanjian Kontrak Bisnis di Indonesia
DOI:
https://doi.org/10.24269/ls.v9i3.11493Abstract Business contract disputes are common issues in the business world, arising from either breaches of agreements or differing interpretations of contract terms. Dispute resolution through litigation often takes a long time, incurs high costs, and has the potential to damage established business relationships. This study aims to analyze the role of mediation in resolving business contract disputes in Indonesia by highlighting its effectiveness, challenges, and opportunities for optimization within legal and practical contexts. This research employs a normative legal method with an analytical approach to relevant regulations, such as Supreme Court Regulation (Perma) No. 1 of 2016 on Mediation Procedures in Court, as well as legal doctrines and related literature. The findings indicate that mediation has great potential as a more efficient dispute resolution mechanism than litigation, as it is flexible, faster, and helps maintain business relationships between parties. However, its implementation still faces obstacles, including low awareness among business actors, a limited number of professional mediators, and a dominant litigation culture. The originality of this study lies in its comprehensive analysis of mediation implementation based on regulatory reviews and business practices in Indonesia, along with strategic recommendations to enhance its effectiveness. The study's limitations include constraints in empirical data collection, as it primarily adopts a normative approach. Therefore, further research based on case studies or interviews with legal practitioners and professional mediators is recommended to gain deeper insights into the practical effectiveness of mediation. To address existing challenges, efforts are needed to promote mediation awareness, improve mediator competencies, and strengthen regulations supporting out-of-court mediation.
References
Abdi, A. M. (2024). Menepis Mitos Komunikasi : Memandang Peranan Komunikasi dalam Sebuah Konflik. Ryah Al-Islam : Jurnal Ilmu Islam, 8(4), 1–11. https://doi.org/10.37274/rais.v8i4.1130
Adnan, R. (2020). Efektivitas Arbitrase dalam Penyelesaian Sengketa Bisnis di Indonesia. Arbitrase Dan Penyelesaian Sengketa, 7(1), 23–40. https://doi.org/10.70826/jcisnu.v1i2.247
Agustina, R. E. (2024). Efektifitas Arbitrase sebagai Penyelesaian Perselisihan. Ethics and Law Journal: Business and Notary, 2(1), 263–272. https://doi.org/10.61292/eljbn.130
Ardhiyaningrum, F. (2024). Hambatan dan Peluang Efektivitas Alternative Dispute Resolution ( ADR ) dalam Penyelesaian Sengketa Bisnis di Indonesia Berdasarkan Undang- Undang Nomor 30 Tahun 1999. Jembatan Hukum: Kajian Ilmu Hukum, Sosial Dan Administrasi Negara, 1(4). https://doi.org/10.62383/jembatan.v1i3.1132
Chrishans, R. M. (2023). Efektivitas Alternatif Penyelesaian Sengketa Sebagai Upaya Penyelesaian Sengketa Franchise (Waralaba). Jurnal Multilingual, 3(3), 1412–4823. https://doi.org/10.58344/jii.v1i12.1302
Creswell, J. W. (2019). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. London: Sage Publications.
Creswell, J. W., & Poth, C. N. (2017). Qualitative Inguiry Research Design: Choosing amoung five approaches (Fourth Edi). USA : SAGE Publications.
Dal, A. (2021). ‘Beverages’ Versus ‘Flags’: a Comparative Analysis of the Disputes Over Hans Island and the Imia/Kardak Islets Through Conflict Theory. Codrul Cosminului, 27(2), 379–396. https://doi.org/10.4316/CC.2021.02.004
Hidayatullah, S. (2024). Studi Kasus Alternatif Penyelesaian Sengketa ( Penyelesaian Sengketa Ganti Rugi Akibat Wanprestasi ). Jurnal Cendikia ISNU-SU, I(1), 1–10. https://doi.org/10.22225/jph.2.1.3065.182-187
Irfan, M. N. I., Faizin, A., & Muslim, B. (2024). Peran Basyarnas Dalam Penyelesaian Sengketa Ekonomi Syariah. Al-Manahij, 1(3), 145–160. https://doi.org/10.24090/mnh.v11i2.2017.pp145-160
Mulyani, S. (2024). Peranan Hukum Perikatan dalam Penyelesaian Sengketa Perdata Studi Kasus PN Kuningan Putusan Nomor : 3/Pdt.G/2024/PN Kng. Letterlijk: Jurnal Hukum Perdata, 1(2), 1–16. https://doi.org/10.31604/justitia.v8i3
Oktavia, N., & Setiawati, D. (2024). Pengaruh Artificial Intelligence Terhadap Proses Mediasi Dalam Alternative Dispute Resolution ( ADR ) di Kanada. Legal Advice, 2(1), 1–19. https://doi.org/10.51454/j938vw17
Pop-flanja, D., & Her, L. (2025). Civil Society Actors and Conflict Management in Moldova The Role of OSCE and Loccal NGOs. Law Journal, 3(5). https://doi.org/10.62560/csz.2025.01.13
Pratama, R. S. (2023). Layanan Penyelesaian Sengketa Kontrak Pengadaan Barang/Jasa Pemerintah (LPS LKPP) sebagai Alternatif Penyelesaian Sengketa Kontrak Pengadaan Barang/Jasa Pemerintah. Jurnal Pengadaan Barang/Jasa, 2(1), 1–13. https://doi.org/10.55961/jpbj.v2i1.32
Rachman, A., Tamara Devi, S., & Astuti, W. (2022). Peran Badan Arbitrase Syariah Nasional Majelis Ulama Indonesia (Basyarnas-Mui) Dalam Mengatasi Sengketa Perbankan Syariah Di Indonesia. Madani Syari’ah, 5(2), 108–120. https://doi.org/10.51476/madanisyariah.v5i2.385
Ramadhani, T. R., Brawijaya, A., & Aziz, I. A. (2021). Peran Lembaga Alternatif Penyelesaian Sengketa Perbankan Indonesia (LAPSPI) dalam Penyelesaian Sengketa Pembiayaan di Bank Syariah. Tawazun : Journal of Sharia Economic Law, 4(1), 14. https://doi.org/10.21043/tawazun.v4i1.8996
Sari, E. P. B. (2024). Efektivitas Mediasi dan Arnitrase dalam Penyelesaian Sengketa Bisnis di Indonesia. Jurnal Hukum Dan Kebijakan Publik, 6(3), 243–255. https://doi.org/10.62383/jembatan.v1i3.1132
Sartika, I. Y. (2024). Penyelesaian Perselisihan Bisnis Waralaba (Franchise): Studi Kasus Seafood Mas BR Cab. II Wilayah Kota Depok. Jurnal Globalisasi Hukum, 1(2), 342–360. https://doi.org/10.25105/jgh.v2i1.21425
Syahru, F. (2025). Peran Lembaga Arbitrase dalam Penyelesaian Sengketa Kontrak Bisnis dan Komersial. JArbI: Jurnal Arbitrase Indonesia, 1(1), 51–68. https://doi.org/10.29303/risalahkenotariatan.v5i2.209
Tamba, T., & Mukharom, M. (2023). Efektivitas Peran Mediator Dalam Penyelesaian Sengketa Non Litigasi Dalam Bidang Bisnis Maupun Hukum. Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 3(2), 445–460. https://doi.org/10.36908/jimpa.v3i2.247
Watti, P. K. (2023). Peranan Pengadilan Indonesia dalam Penyelesaian Sengketa Melalui Proses Arbitrase. Lex Privatum, 11(3), 784–808. https://doi.org/10.23920/jbmh.v6i1.252
Zacharias, V. J. (2024). Penyelesaian Sengketa Perdata Tentang Tanah Dalam Perspektif Hukum Agraria Di Indonesia. Journal of Indonesian Comparative of Syari’ah Law, 7(1), 115–132. https://doi.org/10.21111/jicl.v7i1.12342
Adnan, R. (2020). Efektivitas Arbitrase dalam Penyelesaian Sengketa Bisnis di Indonesia. Arbitrase Dan Penyelesaian Sengketa, 7(1), 23–40. https://doi.org/10.70826/jcisnu.v1i2.247
Agustina, R. E. (2024). Efektifitas Arbitrase sebagai Penyelesaian Perselisihan. Ethics and Law Journal: Business and Notary, 2(1), 263–272. https://doi.org/10.61292/eljbn.130
Ardhiyaningrum, F. (2024). Hambatan dan Peluang Efektivitas Alternative Dispute Resolution ( ADR ) dalam Penyelesaian Sengketa Bisnis di Indonesia Berdasarkan Undang- Undang Nomor 30 Tahun 1999. Jembatan Hukum: Kajian Ilmu Hukum, Sosial Dan Administrasi Negara, 1(4). https://doi.org/10.62383/jembatan.v1i3.1132
Chrishans, R. M. (2023). Efektivitas Alternatif Penyelesaian Sengketa Sebagai Upaya Penyelesaian Sengketa Franchise (Waralaba). Jurnal Multilingual, 3(3), 1412–4823. https://doi.org/10.58344/jii.v1i12.1302
Creswell, J. W. (2019). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. London: Sage Publications.
Creswell, J. W., & Poth, C. N. (2017). Qualitative Inguiry Research Design: Choosing amoung five approaches (Fourth Edi). USA : SAGE Publications.
Dal, A. (2021). ‘Beverages’ Versus ‘Flags’: a Comparative Analysis of the Disputes Over Hans Island and the Imia/Kardak Islets Through Conflict Theory. Codrul Cosminului, 27(2), 379–396. https://doi.org/10.4316/CC.2021.02.004
Hidayatullah, S. (2024). Studi Kasus Alternatif Penyelesaian Sengketa ( Penyelesaian Sengketa Ganti Rugi Akibat Wanprestasi ). Jurnal Cendikia ISNU-SU, I(1), 1–10. https://doi.org/10.22225/jph.2.1.3065.182-187
Irfan, M. N. I., Faizin, A., & Muslim, B. (2024). Peran Basyarnas Dalam Penyelesaian Sengketa Ekonomi Syariah. Al-Manahij, 1(3), 145–160. https://doi.org/10.24090/mnh.v11i2.2017.pp145-160
Mulyani, S. (2024). Peranan Hukum Perikatan dalam Penyelesaian Sengketa Perdata Studi Kasus PN Kuningan Putusan Nomor : 3/Pdt.G/2024/PN Kng. Letterlijk: Jurnal Hukum Perdata, 1(2), 1–16. https://doi.org/10.31604/justitia.v8i3
Oktavia, N., & Setiawati, D. (2024). Pengaruh Artificial Intelligence Terhadap Proses Mediasi Dalam Alternative Dispute Resolution ( ADR ) di Kanada. Legal Advice, 2(1), 1–19. https://doi.org/10.51454/j938vw17
Pop-flanja, D., & Her, L. (2025). Civil Society Actors and Conflict Management in Moldova The Role of OSCE and Loccal NGOs. Law Journal, 3(5). https://doi.org/10.62560/csz.2025.01.13
Pratama, R. S. (2023). Layanan Penyelesaian Sengketa Kontrak Pengadaan Barang/Jasa Pemerintah (LPS LKPP) sebagai Alternatif Penyelesaian Sengketa Kontrak Pengadaan Barang/Jasa Pemerintah. Jurnal Pengadaan Barang/Jasa, 2(1), 1–13. https://doi.org/10.55961/jpbj.v2i1.32
Rachman, A., Tamara Devi, S., & Astuti, W. (2022). Peran Badan Arbitrase Syariah Nasional Majelis Ulama Indonesia (Basyarnas-Mui) Dalam Mengatasi Sengketa Perbankan Syariah Di Indonesia. Madani Syari’ah, 5(2), 108–120. https://doi.org/10.51476/madanisyariah.v5i2.385
Ramadhani, T. R., Brawijaya, A., & Aziz, I. A. (2021). Peran Lembaga Alternatif Penyelesaian Sengketa Perbankan Indonesia (LAPSPI) dalam Penyelesaian Sengketa Pembiayaan di Bank Syariah. Tawazun : Journal of Sharia Economic Law, 4(1), 14. https://doi.org/10.21043/tawazun.v4i1.8996
Sari, E. P. B. (2024). Efektivitas Mediasi dan Arnitrase dalam Penyelesaian Sengketa Bisnis di Indonesia. Jurnal Hukum Dan Kebijakan Publik, 6(3), 243–255. https://doi.org/10.62383/jembatan.v1i3.1132
Sartika, I. Y. (2024). Penyelesaian Perselisihan Bisnis Waralaba (Franchise): Studi Kasus Seafood Mas BR Cab. II Wilayah Kota Depok. Jurnal Globalisasi Hukum, 1(2), 342–360. https://doi.org/10.25105/jgh.v2i1.21425
Syahru, F. (2025). Peran Lembaga Arbitrase dalam Penyelesaian Sengketa Kontrak Bisnis dan Komersial. JArbI: Jurnal Arbitrase Indonesia, 1(1), 51–68. https://doi.org/10.29303/risalahkenotariatan.v5i2.209
Tamba, T., & Mukharom, M. (2023). Efektivitas Peran Mediator Dalam Penyelesaian Sengketa Non Litigasi Dalam Bidang Bisnis Maupun Hukum. Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 3(2), 445–460. https://doi.org/10.36908/jimpa.v3i2.247
Watti, P. K. (2023). Peranan Pengadilan Indonesia dalam Penyelesaian Sengketa Melalui Proses Arbitrase. Lex Privatum, 11(3), 784–808. https://doi.org/10.23920/jbmh.v6i1.252
Zacharias, V. J. (2024). Penyelesaian Sengketa Perdata Tentang Tanah Dalam Perspektif Hukum Agraria Di Indonesia. Journal of Indonesian Comparative of Syari’ah Law, 7(1), 115–132. https://doi.org/10.21111/jicl.v7i1.12342
Downloads
Published
2025-04-17
How to Cite
Simarmata, B. G. Y., & Sinaga, I. P. A. S. (2025). Peran Mediasi dalam Penyelesaian Sengketa Perjanjian Kontrak Bisnis di Indonesia. Legal Standing : Jurnal Ilmu Hukum, 9(3), 549–566. https://doi.org/10.24269/ls.v9i3.11493
Issue
Section
Articles
License
Legal Standing : (Jurnal Ilmu Hukum) is licensed under a Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
.png)
