THEORETICAL STUDY OF LEGAL PROTECTION FOR CREDITORS IN THE OPEN SAVINGS ACCOUNT STANDARD AGREEMENT IN BANKS IN INDONESIA

Abstract

This study aims to examine the legal protection of creditors against standard savings
bookkeeping agreements at the Bank. With the enactment of Law Number 8 of 1999
concerning Consumer Protection, the customer or customer gets legal protection. To be
a customer at a bank, the community must first be bound in a legal relationship with the
bank. The legal relationship between the customer and the bank occurs after both
parties sign an account opening form as proof that the customer has agreed and is
willing to fulfill the terms and conditions proposed by the bank. Customers who deposit
their money in the bank expect profit, security and convenience, therefore there must be
protection provided by the bank to depositors. The problem that will be discussed in this
research is how the form of legal protection for creditors against the standard
agreement to open a savings account at a bank. The method used in this study is a type
of normative juridical research or literature review or documents related to the
problem. Based on the results of the study the authors found that the form of legal
protection for deposit customers against the exoneration clause in the form of opening a
savings account at a commercial bank is one of the government's efforts to protect
consumers against businesses in the financial services sector. Financial Services
Authority Regulation Number:1/POJK.07/2013 concerning Consumer Protection The
Financial Services Sector is able to put the position of consumers of financial services
in balance with financial service players, but in practice banks still apply the
exoneration clause.